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About Us

We are obsessed with design and world class hospitality

We offer beautiful, comfortable spaces that wow our guests. Embark on a journey with ONTO, where world-class service meets unparalleled hospitality in a tapestry of unique design. We redefine luxury by seamlessly blending opulent experiences with thoughtfully curated spaces, ensuring every moment is an immersive masterpiece. ONTO crafts a realm where unparalleled service harmonizes with distinctive aesthetics, elevating hospitality to an art form. Welcome to a world where the extraordinary is our standard.

You can find our properties across most of your preferred travel sites + we also offer the option to book direct on our site at a preferential rate.

    onto kitchen hotel roma mexico city
    Meet The team

    CRB Arquitectos

    Distinguished as a beacon of innovation, Mexico’s premier architecture firm, “CRB Arquitectos,” stands at the forefront of groundbreaking design. Founded by visionary architects Sebastian Canales and Javier Rivero Borrel, CRB redefines conventional paradigms, seamlessly fusing avant-garde aesthetics with cultural authenticity.

    Renowned for transformative projects, their portfolio showcases iconic structures that harmonize contemporary functionality with traditional Mexican influences. CRB’s commitment to sustainability amplifies its acclaim, incorporating eco-friendly technologies and green design principles. The firm consistently earns accolades for pushing the boundaries of architectural excellence, solidifying its status as a trailblazer in the dynamic landscape of Mexican design and beyond.

    crb arquitectos

    Avitana

    At the pinnacle of Mexico’s real estate market, Avitana sets a new standard for excellence. This high-end brokerage firm is synonymous with sophistication and innovation, placing its clients’ needs at the forefront. With a commitment to securing the best for each client, Avitana goes beyond traditional practices, employing innovative strategies. Whether orchestrating seamless transactions for exclusive properties or leveraging market insights, Avitana consistently redefines the real estate experience, epitomizing a fusion of opulence and forward-thinking solutions in Mexico’s premier property landscape.

    avitana onto hotel mexico city

    Our unique suites

    Book Now!

    Want to own a piece of our curated experience, let’s meet. 

    All of our lodging accommodations are owned by users who’ve chosen to become investors. We always have new projects coming along, let’s connect so you can explore lucrative investment opportunities while building the next wave in luxury accommodations. 

    Contact Us
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    Lumina Stays
    Frequently Asked Questions

    Find Answers to
    Common Questions

    Can I book with ONTO despite COVID-19?

    We’ve improved our cleaning practices to keep all spaces spotless. We are following WHO guidelines together with local government safety guidelines across all our destinations. All our units are self-check in allowing for a contact free arrival. At the unit, we have strengthened our cleaning inspection checklists through enhanced training of our housekeeping teams.

    What if I need to cancel my stay?

    We live in unexpected times reason why all our units offer flexible rate plans that allow for full refunds up to 5 date before arrival. This level of flexibility is only available to our guests if you booked direct. For cancellations on bookings via 3rd parties (i.e. Booking.com, AirBnb, Expedia, etc.) please contact them directly as they have their own cancellation policies based on different rate plans available. 

    What’s special about ONTO?

    We are not your typical hotel. All our units are equipped with unique amenities, combined with thoughtful design, local curated guides and 24/7 concierge support. We started our journey just like you, as travelers. After years of unreliable hotels and inconsistent experiences while booking we decided to build our own. We are personally involved in every detail to ensure you have a memorable experience at our units.

    What are these amenities you offer?

    All our properties offer the following amenities

    • Contactless check in
    • Professionally cleaned
    • Fastest available internet at location
    • Shower amenities (made to order shampoo, conditioner, body lotion and soaps).
    • Comfortable bedding
    • Fully equipped kitchen
    • Fresh towels
    • Access to laundry services on property.
    • 24/7 Support
    • Complementary comfort station on the roof.
    • Designer coffee
    • Plenty of discounts with our restaurant and activity partners. 
    What locations do you operate, and which are you opening next?

    Today we are live with units in Mexico City, in Roma Norte. We will soon open additional leisure locations in Mexico.

    What time is check in/check out?

    Check-in is at 4 PM and check-out is at 11 AM. We can arrange an early check-in or a late check-out based on availability. To make a request just let us know. We won’t charge any extra fees for this. Please keep in mind this is a request and it does not guarantee a modification will be made.

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